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Bristol Myers Squibb Senior Manager, Global Master Data, Scheduling & Cell Logistics in Seattle, Washington

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Senior Manager, Global Master Data, Scheduling & Cell Logistics

Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.

The Position:

The Senior Manager, Global Master Data, Scheduling & Cell Logistics team (SCLT) will be accountable for ensuring entry and accuracy of all Global Patient Operations (GPO) master data required for scheduling and monitoring of patient treatment schedules for Bristol Myers Squibb’s clinical and commercial Cell Therapies globally.

The primary duties of this role are to lead the team managing all master data required for new clinical trials, commercial launches, treatment site footprint expansion, supply network expansion, and increasing automation. The Senior Manager, Global Master Data, SCLT is also accountable for optimizing master data maintenance processes and maintaining strong relationships across the operational and data teams to ensure uninterrupted scheduling operations so we may deliver on our commitments to patients. This position reports to Associate Director, Global Data and Order Management, Scheduling & Cell Logistics.  

  • The position is office-based in Seattle, WA or Summit, NJ, with in-office attendance is required a minimum of 50% of the time.

  • Evening, weekend, and holiday support are required on occasion.

  • International and domestic travel is required; travel will not exceed 20%.

Education and Experience:

  • Bachelor’s Degree or equivalent work experience

  • 7 years of work experience, preferably in master data management, supply chain, scheduling, or logistics.

  • 2+ years managing direct reports; experience managing teams and coaching and managing people managers preferred.

  • Experience working in a regulated environment such as GxP.

  • Experience working with scheduling applications or enterprise resource planning applications (SAP, Oracle)

Responsibilities:

  • Lead a team of 6+ specialists through managers in management of master data and related processes, maintaining a positive, inclusive, and professional team atmosphere.

  • Manage given resources and identify new resource needs.

  • Ensure direct reports and their teams are properly trained and aligned with team strategy.

  • Understand and champion global strategy and the role of SCLT.

  • Provide input into goals and plans to deliver on global strategy.

  • Establish and maintain a trusted relationship with Global Master Data functions and BMS partners as assigned.

  • Set and manage team goals aligned with strategy.

  • Develop, manage, and communicate plans for master data activation supporting steady-state operations, projects, and process and system changes.

  • Develop and implement processes to manage master data with quality and efficiency.

  • Communicate issues and solutions with management and key stakeholders.

  • Act as secondary escalation point for master data issues.

  • Manage business continuity execution of master-data-related activities including. solutioning and overseeing action plans for master data issues impacting many records.

  • Manage deviations, CAPAs (Corrective and Preventive Action), and other quality records, ensuring they are handled expeditiously.

  • Own, author, update, and implement procedures and work instructions managing master data.

  • Develop operational health measurements and analyze trends to develop action plans for improvement.

  • Manage relationships with internal customers and cross-functional partners such as SCLT Senior Managers, Apheresis Operations Territory Managers / Team Leads, Patient Operations & Systems Integration Product Managers, US Commercial Launch Excellence, Franchise Cross Functional Operations, and Product Data Management.

  • Act as SME (Subject Matter Expert) on global projects as assigned.

  • Lead and manage Tier 1 (GPO or regional) cross-functional projects as assigned, providing regular updates to more senior management.

  • Develop and gather endorsement for business cases for transformational projects driving implementation of GPO and SCLT strategy.

  • Plan and facilitate all management meeting as assigned.

  • Able to lead and provide cross-regional back-up support.

  • Mentor co-leads of SCLT Superuser Community of Practice or another SCLT Working Group.

Knowledge, Skills, and Abilities

  • Live the BMS core values of Integrity, Passion, Innovation, Accountability, Urgency, and Inclusion.

  • Highly self-motivated, self-aware, and professional.

  • Passionate about leading teams and developing people.

  • Able to work independently and in groups.

  • Flexible in responding to quickly changing business needs.

  • Exceptional customer service orientation.

  • Skilled at managing tense situations and de-escalation.

  • Eager to work with teams from other regions and cultures.

  • Able to share workspace for independent and collaborative work.

  • Exceptional sense of ownership and accountability.

  • Skilled in planning and organizing information.

  • Exceptional written and verbal communication and presentation skills.

  • Fluent reading, speaking, and writing skills required in English.

The starting compensation for this job is a range from $114,000 - $144,000,

plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company: Bristol-Myers Squibb

Req Number: R1579468

Updated: 2024-04-26 01:25:11.837 UTC

Location: Seattle-WA

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

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