DRS Daylight Solutions business provides industry-changing mid-infrared laser light technology for government and commercial markets, including: defense and security; life sciences; and industrial process control. As a mid-IR technology pioneer, Daylight Solutions has delivered more mid-IR systems to more applications world-wide than any other company.

At DRS Daylight Solutions, you will be eligible for competitive pay, great benefits, including Medical, Dental, Vision, 401k match, 9/80 work schedule, and Tuition Assistance. Our Daylight family-oriented culture allows you to receive hands-on training, professional development, career advancement and exposure to the latest and greatest technology, where our motto is "To protect with Light". Come join the family!

Job Summary

Responsible for ensuring the organization’s accredited computer systems are functioning properly, provide troubleshooting support, and maintenance on servers and networks.

Job Responsibilities

• Manage and configure in-house computer systems and network connections, to ensure high levels of availability and security on the systems and supported business applications

• Participate in the planning and implementation of system policies and procedures, to ensure system provisioning and maintenance consistent with company goals, industry best practices and US Government regulatory requirements

• Install, configure, monitor, administer, and maintain servers, printers, scanners, firewalls, switches, and applications

• Manage communications and connection solutions, including workstation connectivity and Internet applications

• Perform and test routine system backups and restores

• Administer and maintain end user accounts, permissions, and access rights

• Perform server and workstation security audits

• Analyze system, server, application, and network performance

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software, in conjunction with end-users and department management

• Support application development teams throughout project lifecycle

• Install patches and upgrades to systems, server hardware, firmware, and/or software

• Assist in system integration testing, load, testing, stress testing, and user acceptance testing processes

• Assist with placing and escalating vendor service calls as a result of data communications outages

• Maintain reports regarding system downtime

• Maintain plans for preventative maintenance and disaster recovery

• Coordinate with end users and technical staff to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system and network

• Generate metrics, project status reports and operating status reports for management and team members

• Provide service desk and technical support to users

• Perform routine problem analysis and resolution design for systems and applications

• Support, communicate, reinforce and defend the mission, values and culture of the organization

• User account support, set-up, and management

• Provisioning of identification and authentication solutions, and other NISPOM security control requirements

• Support cybersecurity incident response and data spill sanitization efforts

Job Responsibilities Part II

• Maintain timely and accurate helpdesk records using the ticket management system

• Ongoing training and education

• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

• Protect organization's value by preserving the confidentiality of information

• Ensure system uptime and the network’s 24/7 availability

• Help ensure the system’s data integrity is protected and maintained

Our Ideal Candidate Has

• CompTIA Security+, Network+, A+, Linux+, or other IAT Level I or II DoD Approved 8750 Baseline Certifications

• System certifications to include windows (i.e. MS-102, MS-900, etc.), CISCO, splunk

Qualifications

• Associate’s degree in cybersecurity, information system security, information technology, or computer sciences

• Secret security clearance, with the ability to upgrade to the Top Secret level (maintain security clearance throughout employment)

• 2+ year of hands-on experience managing networks, systems, and servers in a professional environment

• Strong verbal, written, and interpersonal communication skills

• Ability to work independently as well as cooperatively in a team-oriented environment

• Ability to successfully interact with other IT professionals and end-users

• Strong analytic and problem-solving skills

• Agile and open to change, demonstrates a commitment to the process of continuous improvement, sensitive to the urgent needs of all customers

The expected pay scale for this position is $78,986/year - $112,950/year. Should the level, location, or scope of the position change during the hiring process, the pay scale may be modified accordingly. When extending an offer of employment, DRS Daylight Solutions considers factors such as (but not limited to) the scope and responsibilities of the position; any Federal Government contract labor categories and contract wage rates, the candidate’s relevant work experience, education/training, certifications, and key skills; internal equity; and market and business considerations.

Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law . #LI-SF1