Job Description If you would like an opportunity to increase your knowledge of Utah tax law and collections,serve the public and work in a fast paced setting with a team of talented and dedicated individuals,this job is for you. The Utah State Tax Commission's Taxpayer Services Division is looking for a skilled and motivated individual to fill its Tax Compliance Agent I position. This person will play an integral role in Division's mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a criminal background check. *This position is not eligible for remote work. *

Principal Duties The Tax Compliance Agent I will need to:

• Work under pressure and meet deadlines
• Provide general information
• Explain and apply policies and procedures to taxpayers legal processes
• Review and process garnishments
• Process interrogatories
• Review legal documents
• Package and mail legal documents

The Ideal Candidate The model candidate for this position is someone who:

• Has exceptional customer service skills.
• Has the ability to work in an adverse environment dealing with upset people over the phone.
• Can answer taxpayer inquiries with respect to legal processes.
• Has attention to detail
• Has the ability to work in a team environment

Salary Non-state employees are hired for this position at $19.69 an hour. Preferences Preference may also be given to those who speak Spanish. Why You Should Join Our Team Tax Compliance Agents work in a professional environment and have many opportunities to educate the public and tax professionals,on related aspects of Utah tax law. In this position,you would enjoy the generous benefits package offered by the State of Utah. We have an extremely competitive total compensation package that you can learn about *HERE!{target="_blank"} *

• Health Insurance - Public Employee Health Program (PEHP):
  • 3 medical plan options. Choose a Traditional or High Deductible Health Plan. (There is an Opt-Out Cash Benefit option for those that have other medial insurance coverage)
  • 5 dental plan options (There is an Opt-Out Cash Benefit option for those that have other dental insurance coverage) 
  • 4 vision plan options under EyeMed or OptiCare
• Retirement - Utah Retirement Systems (URS):
  • Employees hired on or after than 7/1/2011 and have never been in the URS retirement system have two options for retirement in the Tier II System. Employer contributions to your 401(k) are vested after four years. 
  • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in Tier I Public Employees System.
    • Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k)) 
    • Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.  
  • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in Tier I Public Employees System.
• Paid Time Off- 
  • Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual,4 hours sick). 
  • Annual leave increases with years of service. 
  • There are also 12 paid holidays.

The Agency For more information about the Utah State Tax Commission please click here.