West Creek 1 (12071), United States of America, Richmond, Virginia

Director, Risk Management (Card)

As a Director of Risk Management in Capital One’s Card Risk team you will be responsible for working with the Partnerships Business Unit and other teams in both the first and second lines of defense to identify and consult on potential risks to Capital One, applying your risk or process management and analytical skills to help Partnerships continue to drive well-managed risk activities to support growth. If you are curious and eager to learn new things, love problem solving, have a deep reverence for risk and process management and love to have fun at work, this may be the role for you!

Risk Management Directors at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. These skills allow the Director to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever-changing regulatory and technology landscape, so do our risk managers. A successful risk and process manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws, regulations, processes and associated controls, and good risk management practices. They are forward thinking and quick to adapt.

Card Risk Directors have a high level of exposure across lines of business and have the opportunity to work with executives to create and implement innovative solutions to appropriately manage risks within USCard.

The ideal candidate will be a highly-motivated risk or process management professional with excellent process improvement and communication skills. The candidate will be detail-oriented and results focused, and will have a proven record of problem solving and collaborating with others, including direct and indirect leadership positions.

Responsibilities:

• Drives and coordinates work related to overall Card Risk office efforts by working with the Partnerships Business Unit and with the second line of defense risk management teams.

• Helps to enhance risk identification and assessment processes across Capital One by providing thought leadership, oversight, and coordination with other risk management activities across the company.

• Supports interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

• Analyzes information to proactively identify risks, trends, and process improvements; supports reporting on risk topics to management.

• Stays current on the changing regulatory environment and understand the impacts to our efforts.

• Assists and drives project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and other governance activities.

• Participates in risk and other management forums and contributes to continuous improvement of risk and project / program management practices.

• Sets direction, manages expectations, and may lead cross-functional teams through various initiatives, including oversight of third party resources.

• Participate in and execute other special projects for the team on a periodic basis

Basic Qualifications:

• At least 3 years of experience in Risk Management

• At least 2 years experience in operations, project management or process management

• At least 2 years experience in People Management

Preferred Qualifications:

• Bachelors Degree/Masters Degree

• 5+ years of experience as a Project or Process Manager within the financial services industry

• 5+ years experience in Operations or Risk Management

• 5+ years experience in People Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Mondays and Fridays are enterprise- wide virtual work days . Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).