Job Information
Sonora Quest Revenue Specialist in Phoenix, Arizona
Primary City/State:
Phoenix, Arizona
Department Name:
Billing Reimbursement
Work Shift:
Day
Job Category:
Revenue Cycle
POSITION SUMMARY
This position coordinates and facilitates all insurance claim submissions, claim rejections, account refunds, complex adjustments and collection activities. Also responsible for the posting of denial and non-payment Explanation of Benefits. The position will also participate in the review of all system set up requirements, billing guide-lines and fee reimbursements. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
Responsible for the collection, submission and claim rejections for all assigned insurance accounts. Ensures all insurance payments and adjustments are posted in an accurate and timely manner in accordance with departmental policies, procedures and performance goals.
Responsible to utilize the Accounts Receivable Aging Reports, to track and maintain balances within acceptable range prescribed by management.
Ensures all assigned insurance, regulatory and patient correspondence is researched, resolved and responded to in a timely, accurate and professional manner as defined in departmental policies and procedures. Communicates with insurance company personnel as needed to help facilitate the resolution of outstanding payment issues.
Ensures that internal audits and quality controls are in place in accordance with departmental policies, procedures, generally accepted accounting practices and all applicable laws and regulations. Interprets and resolves written and phone correspondence involving bill transfers, adjustments, credit balances and refunds to facilitate prompt and accurate payments.
Understands and implements the contractual requirements for billing to, and collecting from, assigned insurance carrier(s).
Identifies and collaborates on improvements that can be made in the process of handling the insurance reimbursements area.
KNOWLEDGE/SKILLS/ABILITIES
Ability to clearly and efficiently communicate complex issues using strong verbal and written aptitude.
Extensive knowledge of billing, insurance, computer systems, and medical billing processes.
Ability to prioritize and complete multiple tasks.
Ability to interact with all levels of personnel.
MINIMUM QUALIFICATIONS
Two (2) years’ medical claim collection experience with knowledge of insurance billing requirements and regulations.
High School Diploma or equivalent.
Ability to work independently and accurately with high volumes of data and minimal supervision and be able to interface with difficult patients and/or third party insurance companies.
Excellent communication skills, both written and verbal.
Excellent organizational skills.
Beginner level experience of Microsoft Excel.
PREFERRED QUALIFICATIONS
Extensive knowledge of clinical laboratory operations.
Five (5) years’ of medical billing/insurance related experience.
Comprehensive knowledge of ICD-10 coding, CPT coding, HCPCS coding, modifiers, and government and commercial payer guidelines.
Advanced working knowledge of both the Xifin billing system and Microsoft Excel.
EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
https://www.bannerhealth.com/careers/eeo