Computer Operator SeniorReq #:0000150726

Category:Information Systems and IT

Status:Full-Time

Shift:Day

Facility:RWJBarnabas Health Corporate Services

Department:IT&S Data Center Operations

Location:

System Business Office, 2 Crescent Place, Oceanport, NJ 07757

Job Overview:

Monitor multi-technology computing platforms, interfaces and servers Responsible for ensuring a stable operating environment and attaining maximum utilization of system facilities Operates and monitors console systems and peripheral equipment Troubleshoots and restores routine technical service and peripheral equipment, schedules production runs, performs system backup processes, disaster recovery tests and loads consumables as needed Attend & participate in weekly meeting with Supervisor Provide Leadership to operators. Demonstrate Ownership. Follow Change Control Process. Publish Daily Morning Report Perform Operational/Administrative duties with quality. Provides technical expertise to aid in the creation of Initiative Proposals by Supervisor. Work with Supervisor to ensure that activities are in support of the Operations Team initiatives. Create, maintain & post applicable documentation for area of administration in the Operations Team share. Ensure immediate escalation of production issues to Supervisor or to the Director in the absence of the Supervisor. Participates in projects, as applicable. Provide Phone Support/ helpdesk functions. Report distribution. Effectively communicate with supervisor, cross functional team leads/team members, clients & vendors. (both Written & Verbal). Escalate/Communicate all other issues/concerns to Supervisor/Director, as applicable.

Qualifications:

Required:

• A High school diploma, Data Processing/Operational Support School or equivalent.

• 1-3 year(s) of Computer Operations experience.

Essential Functions:

• Attend & participate in weekly meeting with Supervisor.

• Create, maintain & post applicable documentation for area of administration in the Operations Team share.

• Demonstrate Ownership.

• Effectively communicate with supervisor, cross functional team leads/team members, clients & vendors. (both Written & Verbal).

• Ensure immediate escalation of production issues to Supervisor or to the Director in the absence of the Supervisor.

• Escalate/Communicate all other issues/concerns to Supervisor/Director, as applicable.

• Follow Change Control Process.

• Monitor systems and interfaces.

• Participates in projects, as applicable.

• Perform Operational/Administrative duties with quality.

• Provide Leadership to operators.

• Provide Phone Support/ helpdesk functions.

• Provides technical expertise to aid in the creation of Initiative Proposals by Supervisor.

• Publish Daily Morning Report.

• Report distribution.

• Run jobs/ processes in accordance with procedures.

• Set-up and operate input/output devices and peripheral equipment.

• Work with Supervisor to ensure that activities are in support of the Operations Team initiatives.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)

• Medical and Prescription Drug Insurance

• Dental and Vision Insurance

• Retirement Plans

• Short & Long Term Disability

• Life & Accidental Death Insurance

• Tuition Reimbursement

• Health Care/Dependent Care Flexible Spending Accounts

• Wellness Programs

• Voluntary Benefits (e.g., Pet Insurance)

• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer