Location Designation: [[cust_rolelocationdesignation]]

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

The Senior Associate, Employee Relations will join a great team of HR professionals responsible for providing guidance on and directly handling employee relations matters with a focus on balancing business need and organizational risk. In addition, responsibilities include assisting in the design of employee related policies that are compliant with the law and align to best practices, investigating complaints, and cultivating a positive and productive work environment. The team is a strategic partner to business leaders and advises managers on various areas including policy matters, performance management, corrective action, and job impacts.

Responsibilities will include, but not be limited to:

• Provide consultative expertise for employee relations matters.

• With support of HR Business Partners (HRBPs), advise and support managers in performance management, corrective action, attendance, and disciplinary matters, including reviewing termination recommendations.

• Respond to and investigate employee complaints submitted directly to HR or through the Company’s Ethics Hotline, including leading investigations of basic workplace disputes and assisting in investigations of more sensitive matters.

• Partner with Leave Coordinators, third-party leave administrator and HRBPs on leaves and accommodations issues and serve as subject matter expert/escalation point on more complex matters.

• Serve as the expert on our case management tool, HR Acuity. Includes ensuring cases are entered in a timely manner, preparing quarterly reports for compliance, training the HRBPs on the system, and managing the relationship with the vendor.

• Serve as the records coordinator for Employee Relations.

• Calculate severance payments for job eliminations and work with Legal and Benefits to prepare packages for notification discussions.

• Design and enhance employee related policies that are compliant with federal, state and local laws. Update the Employee Handbook as needed.

• Act as key point person to respond to policy questions, provide clarification on ER processes, and communicate policy updates to the appropriate audience.

• Handle special projects as needed.

Qualifications Required

• Strong knowledge and facility for interpreting and communicating employment laws and HR policy.

• Strong investigative skills.

• Strong analytical skills, with the ability to identify needs/issues quickly.

• Detail oriented with very strong written and verbal communication skills.

• Ability to work effectively as a valuable partner with all levels of management.

• Strong relationship building skills and collaborative style.

• Excellent time management, planning, and organizational skills.

Ideal Candidates Should Have:

• At least six years of experience working in Human Resources as a business partner or with a specific focus in Employee Relations or commensurate law firm/legal experience.

• Strong knowledge of employment law (EEO, FMLA, ADA, etc.).

• Experience developing and writing HR policy.

• Bachelor’s degree required, J.D. and/or master’s a plus.

• Strong PC skills.

Salary range: [[cust_salaryRangePosting]]

Overtime eligible: [[customString6]]

Discretionary bonus eligible: [[cust_merit]]

Sales bonus eligible: [[stockPackage]]

Click here to learn more about ourbenefits (https://www.newyorklife.com/careers/corporate/benefits) . Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation (https://www.newyorklife.com/foundation) . We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visitLinkedIn (https://www.linkedin.com/company/newyorklife/) , ourNewsroom (https://www.newyorklife.com/newsroom/) and theCareers (https://www.newyorklife.com/about/careers/) page of www.NewYorkLife.com .

Job Requisition ID: [[id]]

KV-#LI-KV1

#LI-HYRBIRD

#LI-MC1