Chief Instructor

Bus Non-Revenue

Job Description:

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.

Roles and Responsibilities:

• Audits the performance of Instructors, and provides coaching and counseling as needed to Instructors, students, and Operators.

• Analyze and review data from various systems (EPS, Samsara) to identify operators who could benefit from refresher training that will advance their performance.

• Utilize LMS (Learning Management System) to create and track training content. Track effectiveness of existing training, and develop new, state-of-the-art training programs to address areas where new training is needed to improve Bus Operators' skills.

• Assigns Instructors to meet special or unscheduled requirements.

• Reviews, corrects and forwards, with comments, Instructors' Special reports.

• Performs classroom and field instruction in the form of Train-the-Trainer.

• Trains new Instructors.

• Serves as a leader for special projects and/or new vehicle acquisitions.

• Prepares input for operational considerations for new vehicle and facilities specifications.

• Coordinates training activities with Garage Supervisors and Garage Superintendents.

• Responsible for ensuring the acceptable condition of garage instruction rooms.

• Identifies, reports and recommends improvements in departmental procedures.

• Participates in the development, implementation and updating of standard operating procedures.

• Represents NJ TRANSIT in official hearings or arbitrations as an expert witness, regarding Bus Operator Training.

• Performs all other duties assigned by the Director.

Education, Experience, and Qualifications:

Required Experience:

• Five (5) years of experience working in an office environment with diverse administrative duties.

• High School diploma, or equivalent.

• Commercial Drivers' License with passenger and airbrake endorsements.

• Six (6) years of transit operations experience.

• experience using Learning Management System and two (2) years' experience creating training programs using e-learning course authoring tools.

Preferred Experience:

• Four (4) years of experience in design, development and presentation of operational training programs.

Knowledge and Skills:

• Excellent coaching / supervision, communication and writing skills are required.

• Must be able to prepare lesson plans, Power Point presentations and training materials, teach in both classroom and field environments using proper teaching techniques, and operate all audio-visual equipment unassisted. Must have a working knowledge of Microsoft Word, Power Point and Excel to include opening, creating documents, saving and revising documents without assistance.

• Experience developing electronic learning (eLearning) desired. Knowledge of Microsoft Access is a plus.

• Must be willing to work out of both Walter Rand and Ferry Street training facilities.

At NJ Transit you will enjoy a competitive salary and excellent benefit package:

• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision

• Flexible Spending Account

• Life Insurance

• Paid Leave

• Tuition Assistance

• Commuter benefits

• 401(a), 401(b), 401(k) Retirement Plans – up to 9% employer contribution

At NJ TRANSIT, diversity and inclusivity are vital to our success as we are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.

Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST