Description We are seeking an IT Administrator to join our Operations Business Information Office (BIO) area. In this position, you will be responsible for maintaining the continuous operation of county servers, networks, databases workstations, networks, and peripherals in support of our internal customers. The IT Administrator will also facilitate the management, maintenance, and evolution of existing software/hardware to identify, recommend, integrate, and support cost-effective administrative application solutions for the organization. The successful candidate will demonstrate the ability to develop and maintain working relationships with diverse co-workers, vendors, and customers. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page. Location and hours: This position is hybrid and will be performed both on-site at 701 4th Avenue South, Suite 650 Minneapolis, MN 55415, and remote as job duties require. Work hours will be Monday through Friday, 8 a.m. - 4:30 p.m., along with after hours on call support. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About the position: This is a full-time, benefit earning position. This position is internally classified as an Information Technology (IT) Administrator. Click here to view the job classification specification. This position is eligible to receive an additional cash merit of up to $1,941.87 that can be earned annually based on performance. In this position, you will: Ensure consistent performance of critical systems through development of policies, guidelines, processes, and security roles. Serve as a primary technical contact to county departments for support issues around facility management, building automation, lighting, parking, and solar systems. Provide insight, expertise, technical vision, recommendations, and leadership for maintenance, troubleshooting, and system upgrades. Support the timely development of tools, reports, functions, and other features as requested by management that result in improved functionality and user experience. Research new technologies and industry trends and provide recommendations. Assist in the development and enforce technical standards and interface tools including the development of appropriate systems models (such as network diagrams, data models, etc.). Coordinate vendor relationships and/or contracts, ensuring vendors adhere to county policies, standards, and regulations while working on county systems, and overseeing vendor performance to ensure deliverables meet quality and compliance requirements.