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Job Summary

Salesforce.com Administrator is an entry-level database analyst that will assist in the maintenance of its Salesforce.com instance.  The position will reside within the Sales Operations team and will interface with the Salesforce.com administration team and Marketing team to aid in maintaining the integrity of a complex and increasingly integrated dataset and directly work with the Sales team. 

Job Description

• Work with internal Marketing and Sales stakeholders to ensure that the salesforce.com dataset supports business requirements.

• Provide support for data cleansing initiatives.   Serve as a point of contact for Marketing and Sales to provide up-to-date and up-to-specification changes, adds, and deletes of data as required .

• Monitor account routing and assignment to various Sales groups.

• Follow predetermined processes which are designed to guarantee optimal performance of workflows which help automate business-critical data flow and maintain Admin Resource Documentation when processes change.

• Update salesforce reports and dashboards when necessary.

• Prepare data files for upload into Salesforce.com Microsoft Excel, Google Sheets, and third party tools.

• Project manage work and share status on a weekly basis with stakeholders

• Additional duties as assigned.

  EXPERIENCE

• Minimum one (1) year of experience as a Salesforce.com administrator

• Salesforce.com experience or database maintenance preferred. Specific experience includes:

• Experience on CRM business workflow (different entities like opportunity, leads, account etc.).

• Experience researching data and cleansing data for items such as Accounts, Contacts, etc.

• Previous experience working in a SCRUM or agile environment preferred.

• Previous experience working night shift preferred.

  CERTIFICATES / LICENSES / REGISTRATIONS

• Salesforce.com Certification is a plus.

#salesforceadmin

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

0-2 Years