Description

This will be a full time 100% career position in the Department of Neurosurgery. The Patient Care Coordinator will provide coordination of care, continuity, follow-up, and support for the patients and their families. Responsibilities include but are not limited to: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, enter referrals and orders, assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, process requests for medical records, process medication refill requests, organize and maintain a computer calendar system, and assist with processing disability and return-to-work forms and various letters at patient and provider's request. You will also organize and manage weekly interdisciplinary program meetings. Other projects and administrative tasks will be assigned on an as needed basis.

Salary Range: 24.57 - $34.87 HourlyQualifications

All Required:

Comfortable with changing work flows

Demonstrated basic knowledge of physician office policies and procedures

Skill in working independently and following through on assignments with minimal direction

Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community

Current knowledge of neurosurgical diagnosis, treatments, and terminology

Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system

Familiarity with physician office billing procedures

Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows.

Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures.

Able to handle variable supervisors and be receptive to an unpredictable work schedule.

Ability to triage incoming calls with efficiency.

Must have the flexibility to be able to handle variable Neurosurgeons calendars.

Requires responsibility of checking in nightly for next day's assignment

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.