Water Resources Service Technician

Salary

$21.10 Hourly

Location

Las Cruces, NM

Job Type

Full-time Regular

Job Number

K027 04-24 LD

Department

Utilities

Opening Date

04/04/2024

Closing Date

4/22/2024 11:59 PM Mountain

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Nature of Work

Responds to customer complaints, installs bulk and residential water meters, performs functions related backflow prevention, and other related duties, to ensure water quality is maintained.

ENVIRONMENTAL FACTORS

Position functionsfive (5) percentindoors andninety-five (95) percentoutdoorswith exposure toall types of weatherand trafficconditions, mechanical, electrical, explosive, and burn hazards,fumes, dusts, odors, and gases. Protective clothing includes safety shoes, vest, ear plugs,SCBA equipment,sound attenuator, gloves, hard hat, safety visor, and glasses.

PHYSICAL FACTORS

Heavy physical effort is required to perform job functions including constant balancing, bending/stooping, climbing into and out of manholes, moving around construction sites with uneven terrain, and lifting repair fittings, mechanical joint fittings, C900 pipe, meter boxes and other water components weighing up tofifty (50)pounds from ground to shoulderheight. Push/Pulling manhole and meter vault lids weighing up toninety (90)pounds. Sufficient clarity of speech, hearing, or other communication capabilities, vision or other powers of observation, manual dexterity, and personal mobility and physical reflexes sufficient to effectively and efficiently perform essential job functions.

WORK SITUATION FACTORS

Position involves competing demands, performing multiple tasks, working to deadlines, and responding to customer issues. It may alsoinvolveemergency situations,shift-work, work on holidays, weekends, nights, overtime and standby status. Precise limits, tolerances and standards must be met. Regular attendance is an essential function of the job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.

FIRST CONSIDERATION MAY BE GIVEN TO CURRENT CITY OF LAS CRUCES EMPLOYEES WHO MEET ALL MINIMUM QUALIFICATIONS

Full-Time; Regular; Non-Exempt; Union-Represented

This position is a grade BC12.

Duties and Responsibilities

• Performs trouble-shooting activities of the municipal water distribution system to identify and remedy problems and/or malfunctions to ensure safe, effective operations in accordance with all applicable rules, regulations, and laws.
• Investigates and resolves customer complaints of water difficulties within one (1) day of receipt of the complaint to maintain positive relations with residents.
• Removes, repairs, and installs water meters, fire hydrants and other capital improvement projects of the distribution system in accordance with established timelines and objectives.
• Operates a dump truck and/or a two and one-half (2.5) ton truck pulling a backhoe, and other related equipment, on a trailer to perform daily functions.
• Performs a variety of tests on water distribution system components to ensure water quality standards are maintained.
• Installs, tests and maintains backflow preventers used f r bulk water meters and performs field monitoring of backflow prevention devices to ensure proper functionality.
• Maintains accurate and timely records of all repairs, maintenance, and/or malfunctions to generate related reports.
• Performs Blue Stakes location of utilities as requested to minimize the risk of damage to the system during construction and service outages to customers.
• Responsible for all bulk water accounts; generates accurate reports as needed and directed.
• May operate various light equipment required to perform required functions to meet the need of the specific job; may perform preventive maintenance and minor repair on light equipment.
• Assumes responsibilities of the crew leaders as needed to ensure effective and efficient operations.

Minimum Qualifications

Equivalent to a high school diploma PLUS four (4) years of experience in the construction/installation of water systems. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.

LICENSES/CERTIFICATIONS Valid Class A commercial driver's license and Level III Water Certification required; Backflow Prevention Assembly Testing Certification must be obtained within one (1) year. Position requires an acceptable driving record in accordance with City of Las Cruces policies.

Knowledge, Skills, and Abilities

Considerable knowledge of:occupational and environmental safety and health hazards, and safety practices; operations, services and activities of a water distribution system; methods and techniques of general construction, maintenance and repair; backflow prevention, regulations, and laws; safe and effective use of related tools and equipment; principles, techniques and practices of effective and respectful customer service; basic principles of record keeping and records management; business and personal computers, and applicable software applications; City organization, operations, policies and procedures to effectively perform the required functions and duties of the position. Ability to: perform a variety of duties and responsibilities timely and with accuracy to meet time-sensitive deadlines and to ensure achievement of goals and objectives; read, interpret, comprehend and ensure compliance with policies, procedures, specifications, rules, and regulations governing related activities, programs, and functions; safely operate associated hand and power tools, equipment and motor vehicles; detect needed repairs and make necessary operational adjustments on equipment; navigate across even and uneven surfaces; work effectively in confined spaces, use self-contained breathing apparatus (SCBA) equipment and pass annual confined-space physical; maintain concentration; communicate appropriately and effectively orally and in writing; research and compile applicable information and maintain accurate records; prepare and present accurate and reliable reports containing findings; review documents and extract relevant information; respond effectively to emergency situations; operate a two-way communication device to communicate with crews and supervisors; firmly and impartially supervise, coach, lead and direct the activities of staff; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; use initiative and independent judgment within established procedural guidelines to successfully meet established goals and objectives. Skills in: analyzing issues, evaluating alternatives, and making logical recommendations to address issues